Returns Policy

Warranty
Parts are warranted free of defects for a period of 1 year from receipt of order. In situations where Gdrive sells another manufacturers product and the manufacturer extends a longer warrant period, Gdrive will honor the longer of the two warranties. Gdrive is not responsible for service calls, alleged harm, or damaged material resulting from the installation of our products. Gdrive will repair, replace or issue a full credit at our discretion on products that prove to be defective in workmanship or material. Freight on warranty items will be credited upon return unless replacement part was sent at free freight. If product is tested and deemed to not be defective part may be returned to customer with no credit given. Damage caused by improper installation or abuse is not covered.

Returned Goods
Customers must receive an authorization number (RMA) from Gdrive prior to returning any parts. Customers are responsible for return freight and must include the authorized RMA number on the box. If available, please include a copy of the invoice or picking list for the original shipment. RMA numbers are valid for 30 days from issue date. There is a 25% restocking fee for non-warranty or Gdrive error returns that are returned over 30 days from purchase date. Only items that are currently stocked are eligible for return. Items returned without a RMA Number are subject to refusal or a 25% restocking fee. Freight Collect or COD returns will be refused. All items must be returned complete and unused.

To request an RMA number, please call us at 90410-10155 or email us at sales@Gdrivemotors.com

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